Return Policy

We ask that merchandise returned to ToughCOINS® be fully insured and returned by the same shipping method originally used when delivered to you. To be eligible for a refund, coins must be returned in their original unopened, undamaged holders, and be sent back within 14 days of receipt.

Because of fluctuations in the metals markets, ToughCOINS will not refund returns of “Bullion items”, identified as those for which the sale price exceeds the value of the included precious metal by no more than 15% on the date of sale.  However ToughCOINS will refund your purchase price on "Bullion-Related items", for which the sale price exceeds the value of the included precious metal by more than 15% on the date of sale.